US based mental health platform re-engineers CX for better HIPAA compliance Learn how we redesigned and implemented a HIPAA compliant online mental health assessment platform with a rich and user-friendly interface. Please complete this form to download the eBook: First name Last name Phone number Company name Your email
Global contact center software leader builds a fully Integrated Salesforce Lightning Interface Learn how global contact center software leader implemented an integrated Salesforce Agent Application embedded within the CRM app. Please complete this form to download the eBook: First name Last name Phone number Company name Your email
Leading pharmaceutical services provider improves customer experience Learn how a leading pharmaceutical services provider improved customer experience by implementing Calabrio Quality Management. Please complete this form to download the eBook: First name Last name Phone number Company name Your email
Leading US bank improves agent-supervisor engagement with Bell’s WFM Connector Connecting AVAYA POM and Nice WFM for better workforce management. Please complete this form to download the eBook: First name Last name Phone number Company name Your email
A leading Florida-based BPO redefines Workforce Management with Verint Learn how a leading Florida-based BPO with an impressive portfolio of clients, including Fortune 500 companies, spanning various industries, government agencies, and public sector clients, redefined their Workforce Management with Verint. Download this case study now. Please complete this form to download the eBook: First name […]
Leading US stock exchange switches to the Cloud with Cisco Webex Contact Center Download this success story to learn how a leading US stock exchange moved its entire Contact Center functionality to the Cloud with Cisco Webex Contact Center and built a hybrid platform to empower employees and improve customer experience. Please complete this form […]
Cloud-based payroll provider improves call handling with NICE CXone (CCaaS) Download this case study to learn how a leading US financial services institution specializing in payment card services has implemented a seamless infrastructure upgrade from legacy (traditional telephony) to the Cloud that fulfills diverse regulatory and compliance requirements and enables various digital engagement channels and […]
Leading US financial services institution improves regulatory compliance adherence by migrating to Genesys Cloud Download this case study to learn how a leading US financial services institution specializing in payment card services has implemented a seamless infrastructure upgrade from legacy (traditional telephony) to the Cloud that fulfills diverse regulatory and compliance requirements and enables various […]
Leading private bank in Asia redefines CX with a bilingual, conversational AI – Success Story Leading private bank in Asia redefines CX with a bilingual, conversational AI – Success Story Please complete this form to download the eBook: First name Last name Phone number Company name Your email
North America’s leading telecom service provider reduces operational cost by enhancing IVR & Chat Learn how North America’s leading telecom service provider reduces operational cost by enhancing IVR & Chat. Please complete this form to download the eBook: First name Last name Phone number Company name Your email
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