British multinational retailer drives operational excellence with RPA Download this case study to learn how a British multinational grocery and general merchandise retailer with 6,993 stores in seven countries across Asia and Europe achieved operational excellence and CX transformation with RPA and automation. Please complete this form to download the Success Story: First name Last […]
A US-based travel giant transforms its contact center into a customer experience hub Learn how leading American travel concierge achieved a 30% increase in revenue and agent productivity by upgrading its contact center with new features to provide a unified omnichannel customer experience across the UK and US. Please complete this form to download the […]
Leading Asian bank replaces its legacy systems and delivers exceptional customer experience Learn how a leading Asian bank replaces its legacy systems and delivers exceptional customer experience with Bell’s contact center modernization consulting services. Please complete this form to download the eBook: First name Last name Phone number Company name Your email
The New Customer Experience and the Elevated Role of the Contact Center – Whitepaper The contact center is more critical than ever and at the core of customer experience transformation. COVID-19 has only accelerated the need for contact center innovation as hard-hit customer support teams work to maintain loyalty and satisfaction. The need for a […]
Leading health research organization modernizes its contact center to achieve operational excellence Learn how Europe’s leading voluntary healthcare organization applied Servion’s integrated contact center solutions to upgrade its existing contact center applications, and to enhance daily operations and agent productivity. Please complete this form to download the Success Story: First name Last name Phone number […]
On-Demand Webinar: WxM for Transformational Leadership Watch now to discover how Contact Center Leaders are using Integrated XM Tools to Claim Transformational Leadership! Please complete this form to download the Success Story: First name Last name Phone number Company name Your email
One of the world’s largest healthcare products company migrates from on-premise contact center to Amazon Connect Learn how the world’s leading manufacturer and distributor of healthcare products migrates from on-premise contact center to Amazon Connect to seamlessly enable work-from-home and gain agility, flexibility, and scalable CX solutions in a secure environment. Please complete this form […]
Leading US-based global IT company deepens RPA capabilities with Bell Download this success story to learn how a US-based global information technology company that offers high-performance, security-centric solutions, deepened its RPA capabilities by streamlining processes and workflows that resulted in higher productivity, scalability, and seamless integrations for more consistent and less costly outcomes. Please complete […]
Europe’s Leading Pharma Company success story Learn how Europe’s leading pharma company improved IT stability and contact center performance with Bell Managed Services. Please complete this form to download the eBook: First name Last name Phone number Company name Your email
Managed Services for the Contact Center – eBook Learn everything you need to know about Managed Services for Contact Centers. Learn its role in streamlining processes, reducing costs, and mitigating risks. And explore what to consider before deciding to work with a Managed Service Provider (MSP) to increase efficiency, improve KPIs, and continually improve customer […]
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