ANALYTICS & WORKFORCE ENGAGEMENT

Leading pharmaceutical services provider improves customer experience

Leading pharmaceutical services provider improves customer experience Learn how a leading pharmaceutical services provider improved customer experience by implementing Calabrio Quality Management. Please complete this form to download the eBook: First name Last name Phone number Company name Your email

Leading US bank improves agent-supervisor engagement with Bell’s WFM Connector

Leading US bank improves agent-supervisor engagement with Bell’s WFM Connector Connecting AVAYA POM and Nice WFM for better workforce management. Please complete this form to download the eBook: First name Last name Phone number Company name Your email

A leading Florida-based BPO redefines Workforce Management with Verint

A leading Florida-based BPO redefines Workforce Management with Verint Learn how a leading Florida-based BPO with an impressive portfolio of clients, including Fortune 500 companies, spanning various industries, government agencies, and public sector clients, redefined their Workforce Management with Verint. Download this case study now. Please complete this form to download the eBook: First name […]