cloud-contact-center

Leading US stock exchange switches to the Cloud with Cisco Webex Contact Center

Leading US stock exchange switches to the Cloud with Cisco Webex Contact Center Download this success story to learn how a leading US stock exchange moved its entire Contact Center functionality to the Cloud with Cisco Webex Contact Center and built a hybrid platform to empower employees and improve customer experience. Please complete this form […]

Cloud-based payroll provider improves call handling with NICE CXone (CCaaS)

Cloud-based payroll provider improves call handling with NICE CXone (CCaaS) Download this case study to learn how a leading US financial services institution specializing in payment card services has implemented a seamless infrastructure upgrade from legacy (traditional telephony) to the Cloud that fulfills diverse regulatory and compliance requirements and enables various digital engagement channels and […]

Leading US financial services institution improves regulatory compliance adherence by migrating to Genesys Cloud

Leading US financial services institution improves regulatory compliance adherence by migrating to Genesys Cloud Download this case study to learn how a leading US financial services institution specializing in payment card services has implemented a seamless infrastructure upgrade from legacy (traditional telephony) to the Cloud that fulfills diverse regulatory and compliance requirements and enables various […]