The largest outpatient medical imaging provider stabilizes CX with 100% uptime and significantly low call wait time Download this case study to learn how the largest independent outpatient medical imaging provider, which uses the newest, most advanced diagnostic imaging technologies and has 147 sites across 11 states and nearly 200 subspecialty-trained radiologists, stabilized CX with […]
Leading UAE retailer improves Genesys Cloud Contact Center stability with Bell Managed Services Download this case study to learn how a leading, privately held luxury goods retailer and distributor in UAE improved Genesys Cloud Contact Center stability, reliability, and uninterrupted contact center operations with Bell Managed Services. Please complete this form to download the eBook: […]
Managed Services for the Contact Center – eBook Learn everything you need to know about Managed Services for Contact Centers. Learn its role in streamlining processes, reducing costs, and mitigating risks. And explore what to consider before deciding to work with a Managed Service Provider (MSP) to increase efficiency, improve KPIs, and continually improve customer […]
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