OMNI-CHANNEL CUSTOMER EXPERIENCE

Leading telecom service provider in Malaysia delivers an omnichannel CX – Success Story

Leading telecom service provider in Malaysia delivers an omnichannel CX – Success Story Learn how a leading telecom service provider in Malaysia, offering broadband services, data, fixed-line, pay television, and network services, achieved uninterrupted and omnichannel customer experience across voice, video, email, and chat. Please complete this form to download the eBook: First name Last […]

Leading US travel agency handles spike in call volumes by deploying a pre-emptive IVR solution

Leading travel technology company mitigates COVID-19 crisis with Remote Agent Connectivity Learn how a leading travel technology company mitigates COVID-19 crisis with Remote Agent Connectivity. Please complete this form to download the eBook: First name Last name Phone number Company name Your email

Leading International bank creates seamless omnichannel customer experience

Leading International bank creates seamless omnichannel customer experience Learn how India’s second-largest private bank scaled up its contact center operations by implementing a centralized, multichannel list and campaign management platform, capable of handling 1.5 million outbound calls per day. Please complete this form to download the eBook: First name Last name Phone number Company name […]