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Leading US financial services institution improves regulatory compliance adherence by migrating to Genesys Cloud

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February 23, 2024 by bellns.com

Leading US financial services institution improves regulatory compliance adherence by migrating to Genesys Cloud

Download this case study to learn how a leading US financial services institution specializing in payment card services has implemented a seamless infrastructure upgrade from legacy (traditional telephony) to the Cloud that fulfills diverse regulatory and compliance requirements and enables various digital engagement channels and customization of WFM.

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